Official Document

ShioKambing Malaysia Platform Terms and Conditions of Use

Please read these terms and conditions carefully before using the ShioKambing platform. By registering or using our platform, you agree to be bound by all the terms stated below.

Last updated: 1 January 2026

ShioKambing Key Terms Summary

Before diving into the full document, here are six key things you need to understand about using the ShioKambing platform.

Age Requirement: 18 and Above

The ShioKambing platform is strictly for individuals aged 18 and above. Registration by minors is prohibited, and accounts will be terminated if age fraud is detected.

One Account Per Individual

Each user is permitted to hold only one active account. Registering multiple accounts to exploit bonuses or circumvent restrictions is a serious violation that may result in account freezing.

Bonus & Promotion Terms

All bonuses are subject to the specified wagering requirements. Bonuses cannot be withdrawn directly without fulfilling the relevant requirements — all details are clearly stated in each offer.

Withdrawal to Own Account

All withdrawals are processed only to the payment method registered under the same account holder's name. Transfers to third-party accounts are not permitted for security and compliance reasons.

Fraudulent Activity is Prohibited

Any attempt to manipulate the system, use automated software (bots), or collude with other players to defraud the platform is a serious offense that will result in account freezing and legal prosecution.

Personal Data Confidentiality

Your personal information is protected in accordance with the ShioKambing Privacy Policy and Malaysia's Personal Data Protection Act 2010. Your data is never sold or shared without your consent.

Important: By accessing or using any part of the ShioKambing platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please stop using the platform immediately.

1 Definitions & Scope of Application

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User", "Member", or "Player") and ShioKambing ("Platform", "We", or "Company"), operating under a recognized license. This Agreement governs your use of all services, games, and features available on the ShioKambing website and mobile application.

By registering an account, making your first deposit, or simply browsing this platform, you confirm that you have read, understood, and accepted all terms stated here without exception.

  • "Platform" refers to the ShioKambing website, Android app, iOS app, and all related services.
  • "Account" refers to the personal profile registered by a User to access the Platform's services.
  • "Funds" refers to the real-money balance in a User's account, excluding bonus credits.
  • "Bonus" refers to free credits, cashback, or promotional offers provided by the Platform from time to time.
  • "Wagering Requirement" means the total wagering amount that must be met before a Bonus can be converted into withdrawable funds.
2 Eligibility & Registration Requirements

To register and use the ShioKambing platform, you must meet all of the following eligibility requirements without exception. ShioKambing reserves the right to request proof of eligibility at any time, and failure to provide satisfactory proof may result in account suspension until the review is complete.

  • Be at least 18 years of age at the time of registration.
  • Register under your own name with accurate, truthful, and up-to-date information.
  • Not currently on an active self-exclusion list on any platform.
  • Take full responsibility for all activities carried out using your account.
  • Agree to undergo the identity verification (KYC) process when requested by the Platform.
  • Not using a VPN, proxy, or any other method to conceal your actual location in order to bypass regional restrictions.
Identity Verification Process (KYC)

ShioKambing conducts a KYC process to comply with anti-money laundering (AML) standards. You may be asked to submit a copy of your ID, bank statement, or other supporting documents. This process is typically completed within 24–48 business hours.

3 Account Management & Security

Each member is fully responsible for maintaining the security of their login credentials. ShioKambing will not be liable for any losses resulting from unauthorized access to your account due to your own negligence or oversight.

  • Passwords must be at least 8 characters long and include a combination of uppercase letters, lowercase letters, and numbers.
  • You are advised to enable two-factor authentication (2FA) for added security — this option is available in your account settings.
  • Do not share your login credentials with anyone, including family members or friends.
  • If you suspect your account has been compromised, contact our support team immediately via live chat.
  • Registering multiple accounts under the same individual is strictly prohibited and may result in the freezing of all associated accounts and forfeiture of balances.
4 Deposits, Withdrawals & Financial Transactions

ShioKambing supports a range of local Malaysian payment methods including FPX, direct bank transfers (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank), Touch 'n Go eWallet, and GrabPay. All financial transactions are protected by 256-bit SSL encryption.

  • Minimum deposit: RM10 for most payment methods.
  • Minimum withdrawal: RM50 for bank transfers and e-wallets.
  • Withdrawals are processed within 15 minutes for supported methods, subject to standard security checks.
  • All withdrawals must be made to a bank account or e-wallet registered under the same name as your ShioKambing account.
  • ShioKambing does not charge any processing fees for standard deposits or withdrawals — however, your bank or e-wallet provider may apply their own charges.
  • The platform reserves the right to request proof of source of funds for withdrawals exceeding certain limits, in compliance with AML requirements.
Instant Withdrawal

Withdrawals via FPX and e-wallets are typically completed in under 15 minutes. First-time or large-amount withdrawals may require additional review by our security team, usually completed within 1–2 business hours.

5 Bonuses, Promotions & Wagering Requirements

All bonuses and promotions offered by ShioKambing are subject to the wagering requirements specified in each offer. Users are advised to read the specific terms of each promotion before accepting, as requirements may vary between promotions.

  • The welcome bonus is only available to new members making their first deposit.
  • Standard wagering requirements range from 5x to 30x depending on the bonus type — full details are stated on the respective promotion page.
  • Bonuses cannot be transferred between accounts or converted directly to cash without meeting the wagering requirements.
  • ShioKambing reserves the right to withdraw or modify any bonus offer if abuse or misuse is suspected.
  • Bonuses have a validity period. Unused bonuses after that period will be automatically forfeited without notice.
  • Using multiple accounts, VPNs, or other methods to claim bonuses more than once is a serious violation.
6 General Game Rules

All games available on the ShioKambing platform use a certified Random Number Generator (RNG) audited by independent third parties to ensure fairness. The result of each game is final and cannot be disputed unless there is clear evidence of a technical failure that caused an inaccurate outcome.

  • In the event of a technical disruption during gameplay, all affected bets will be fully refunded to the player's account.
  • Wins resulting from software errors or system failures are not considered valid and will not be processed for withdrawal.
  • Results recorded by the ShioKambing server are final in all disputes.
  • The use of automated software, bots, or any assistive tools that provide an unfair advantage is strictly prohibited.
  • Each game has minimum and maximum betting limits displayed before the game begins.
7 Accepted User Conduct

ShioKambing is committed to maintaining a safe, fair, and enjoyable environment for all members. Disruptive, offensive, or deceptive behavior will not be tolerated under any circumstances. Members who violate the conduct guidelines risk receiving a warning, temporary suspension, or permanent account ban.

  • Use of abusive language, threats, or harassment toward support staff or other players.
  • Attempting to hack, breach, or disrupt the platform's technical infrastructure.
  • Providing false or fraudulent information during the KYC process or when contacting customer support.
  • Player collusion in Live Casino games or betting.
  • Unauthorized credit card chargebacks after a transaction has been confirmed.
8 Account Suspension & Termination

ShioKambing reserves the right to suspend or terminate any user's account at our absolute discretion in cases of violations of these Terms and Conditions, fraudulent activity, or other situations that compromise the integrity of the platform or the interests of other members.

  • Accounts suspended pending investigation will not be able to access their funds until the investigation is concluded.
  • If the investigation finds no violation, the account will be reinstated and the withdrawal will be processed within 5 business days.
  • Accounts proven to have violated these terms will be permanently terminated and any bonus balance will be forfeited.
  • Real-money funds (excluding bonuses) in accounts proven to be free of fraud will be returned to the player after deducting any related losses.
  • Members may also close their own account at any time through the account settings or by contacting the support team.
9 ShioKambing Liability Limits

To the extent permitted by applicable law, ShioKambing shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform, including but not limited to:

  • Service disruptions caused by scheduled maintenance or unforeseen circumstances.
  • Losses arising from use of the platform that does not comply with these terms by the user.
  • Device damage or data loss resulting from downloading or using the ShioKambing app.
  • Losses arising from unauthorised account access due to a user's negligence in safeguarding their login credentials.
Our Commitment to You

While these liability limits are standard across the industry, ShioKambing is committed to resolving all disputes fairly and transparently. Our support team is available 24/7 and every complaint will be handled within the designated timeframe.

10 Amendments to Terms & Applicable Law

ShioKambing reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform. It is your responsibility to review this page periodically to stay informed of the latest applicable terms.

Continued use of the ShioKambing platform after any amendment is published constitutes your acceptance of the updated terms. If you disagree with any amendment, you should stop using the platform and may close your account through the designated channels.

  • These Terms and Conditions are governed by and interpreted in accordance with the applicable laws governing the platform's operations.
  • Any dispute that cannot be resolved through negotiation will be referred to a recognized arbitration body.
  • If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

Terms and Conditions FAQ

Here are some frequently asked questions from ShioKambing members regarding the platform's terms and conditions.

No. Each individual is permitted to hold only one active account at ShioKambing. Registering multiple accounts is a serious violation of our terms. If duplicate accounts are detected, all associated accounts will be frozen and any wins or bonuses obtained through those accounts will be forfeited. If you are having trouble accessing your account, please contact our support team — we will help resolve the issue.

Withdrawals via FPX and major e-wallets such as Touch 'n Go and GrabPay are typically completed in under 15 minutes. Your first withdrawal or withdrawals of larger amounts may require additional security review, usually completed within 1 to 2 business hours. All withdrawals must be made to an account registered under the same name as your ShioKambing account.

The wagering requirement is the minimum total amount you need to wager before a bonus can be converted into withdrawable funds. For example, if you receive a RM50 bonus with a 10x wagering requirement, you must place bets totalling RM500 before the bonus value can be withdrawn. The exact wagering requirements for each promotion are clearly stated on the respective promotion page.

In the event of a technical disruption affecting game results, ShioKambing will automatically refund all affected bets to your account within 24 hours. If you find that a bet has not been refunded within that period, please contact our support team with the game details, time of the incident, and screenshots if available. Results recorded by our servers serve as the primary reference for all technical disputes.

You may close your ShioKambing account at any time in two ways: first, through the account settings section on the platform by selecting the "Close Account" option; or second, by contacting our customer support team via live chat and requesting account closure. Please ensure you have withdrawn all your funds before closing your account. Any remaining funds at the time of closure will be processed within 5 business days.

Register Now and Enjoy a Safe & Transparent Gaming Experience

Having read and understood our terms, you now know that ShioKambing operates with full transparency and integrity. Join over 500,000 members who trust our platform.

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